Last Updated: April 9, 2021
Fish Creek Pet Hospital is committed to doing everything possible to combat the COVID-19 pandemic. As part of this commitment, we have implemented a variety of precautionary protocol to minimize the risk of COVID-19 transmission.
For the safety of yourself, our staff, and the community, clients will not be allowed to enter the building.
FISH CREEK OPERATING HOURS
In order to maintain value for services along with our high standard of care, Fish Creek Pet Hospital has transitioned to an Urgent Care Model. This transition has taken effect at 10:00pm on Monday, April 12, 2021. Our new operating hours, 7 days per week, will be as follows:
NEW URGENT CARE OPERATING HOURS
- OPEN 6:00am-10:00pm for urgent care and hospital admissions
- CLOSED 10:00pm-6:00am no urgent care and/or hospital admissions during these hours while we care for our hospitalized patients overnight
WHAT TO DO DURING OUR REGULAR HOURS
If possible, please call us at 403.873.1700 to let us know you are on the way so that we can be prepared to meet you upon your arrival at the hospital.
When you arrive, please stay in your vehicle in our parking lot and call 403.873.1700, and we’ll come to you.
If you do not have a phone or your pet’s emergency is immediately life-threatening, please come to the front door and ring the bell located to the right of the door.
GENERAL PRACTICE SERVICES
For non-urgent and general practice services, you can contact our sister clinic:
Caring for your furry family members has been an honour for our team over the last 15 years. Thank you in advance for your understanding and support as we navigate these operational changes. Our vision with this adjustment is to help us stay true to our goal and mission – providing the best possible care for your pet throughout its life by providing high-quality medicine and services.
For a list of 6 alternate emergency hospitals that are open 24/7, please visit the “Contact Us” page.
Your Fish Creek Veterinary Team